By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

1.1 Information You Provide to Us

• Contact information: name, email address, phone number, mailing address
• Quote/booking information: moving dates, origin and destination addresses, inventory of items, property size/type
• Payment information: billing address and payment details (processed via a third-party payment processor; we do not store full card numbers)
• Communications: information you provide when contacting customer support, leaving reviews, or filling out forms

1.2 Information Collected Automatically

• Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages
• Cookies and tracking technologies: see Section 5 below

1.3 Information from Third Parties

• Information from partners, affiliates, or service providers (e.g., background/insurance verification, marketing platforms)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our moving services
• Process quotes, bookings, and payments
• Communicate with you about your move, including confirmations, updates, and support
• Improve and personalize the Site and our services
• Send marketing communications (where permitted, and with an opt-out option)
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: movers, subcontractors, payment processors, IT and hosting providers, and other vendors who perform services on our behalf
• Business partners: insurance providers or storage partners involved in fulfilling your move
• Legal and safety purposes: when required by law, legal process, or to protect the rights, property, or safety of Mover Pacific, our customers, or others
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar technologies to:

• Remember your preferences
• Understand how visitors use the Site
• Support advertising and analytics (e.g., Google Analytics)

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Object to or restrict certain processing
• Opt out of the sale or sharing of personal information (we do not sell personal information)
• Withdraw consent where processing is based on consent.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.